Processing and Protection of Personal Data Clarification Text
This Illumination Text; Acting as the data controller, Roman Giyim ve Ticaret Sanayi Tic. A.Ş (“Our Company”), in accordance with the Law No. 6698 on the Protection of Personal Data, in order to make explanations and inform our Company customers/users regarding the processing of Personal Data belonging to all persons related to our Company, including those who benefit from our products and services. You can access detailed information on the processing of your Personal Data that you shared with our company, from the Personal Data Processing and Protection Policy (Policy) available at www.roman.com/site.
Purposes of Processing Personal Data
Within the scope of your legal relationship with our company; The Personal Data you have shared in accordance with the law and the purpose of the Law on the Protection of Personal Data and the processing purposes listed below may be processed by our Company. In this direction, our company's business units should carry out the necessary works in order to benefit personal data owners from the products and services offered by our Company; performing operations with our company's Business Partners and/or suppliers; accessing the records of personal data owners created with our Company in their next shopping, similarity of name/surname etc. with these data. issuing invoices automatically without causing confusion; Enabling customers to benefit from general or personalized campaigns regarding the products and services subject to sale through records created at our company; conveying the campaigns related to the products and services offered, notifications about the opening of new stores at our Company, the discount period and discount rates to the customers via mail, e-mail, SMS and telephone; recommending and delivering the products and services offered to personal data owners by customizing them according to their tastes, usage habits and needs; taking into account the continuity and continuity of customers' use of our Company's products and services, and carrying out the necessary work to propose and deliver customer-specific cards, catalogs and campaigns to the customer; in the purchasing and after-sales processes of the products and services offered and in new purchases; modifying the purchased products and services in accordance with the needs and uses of the customers, meeting the complaints or review requests regarding the purchased products and services and informing the customers about this issue; execution of one-to-one or integrated marketing activities, sales and after-sales operations and purchasing operations; Fulfilling obligations and taking necessary measures within the framework of occupational health and safety in order to carry out our company's human resources policies; providing suitable personnel for open positions in accordance with our company's human resources policies; In order to ensure the legal and commercial security of our company and those who have a business relationship with our company; Execution and management of administrative and legal transactions regarding communication carried out by our Company, activities to ensure the physical security and control of our Company's locations, and financial affairs processes; In line with the purpose of determining and implementing our company's commercial and business strategies; Execution and management of internal system and application management operations, communication, market research and social responsibility activities, financial operations and product/project/manufacturing/investment quality processes by our company; Planning and/or execution of customer relationship management processes, including the planning and/or execution of customer satisfaction activities; accordingly, reaching customers by mail, e-mail and telephone; contacting the Personal Data Owners who have submitted their requests and complaints to our company and ensuring the follow-up and management of requests and complaints; It processes Personal Data within the scope of the Personal Data processing conditions specified in Articles 5 and 6 of the Personal Data Protection Law, limited to the purposes of creating and tracking visitor records.
To Whom Personal Data Can Be Transferred And For What Purpose
Within the scope of the Personal Data transfer conditions specified in Articles 8 and 9 of the Personal Data Protection Law, to ensure that the purposes of the establishment of the business partnership established for the purposes of carrying out various projects and receiving services while our Company is performing its commercial activities; to carry out activities carried out within the scope of legislation, event management and corporate communication processes; designing strategies for commercial activities, ensuring the highest level of management and supervision; modifying the products in line with the needs and uses of the customers in line with the sales and after-sales demands; mail to customers, e-mail
It may transfer Personal Data to Company Business Partners, Company Stakeholders, Company Officials and/or third parties/organizations to be determined by them for the purposes of notifying campaigns, printing and delivering catalogs and customer-specific cards via e-phone. In addition, in cases where it is requested by the relevant public institutions and organizations within their legal powers and requested by the relevant private legal persons within their legal powers in accordance with the provisions of the legislation; Our company may transfer Personal Data to legally authorized Public Institutions and Organizations and legally authorized Private Law Persons and/or third parties/organizations to be determined by them.
If the processing activity carried out for the aforementioned purposes does not meet any of the exceptions stipulated in the Law, your explicit consent is obtained by our Company regarding the relevant processing process.
Method and Legal Reason for Personal Data Collection
Auditing the compliance of the Law on the Protection of Personal Data with Article 1, which regulates the purpose of the Law, and Article 2, which regulates the scope of the Law, and the realization of the purposes set forth in the Articles 5 and 6 of the Law on the Protection of Personal Data and within the framework of legal reasons based on legislation, contract, demand and request. Personal Data, in order to fulfill the responsibilities arising from the law completely and accurately; It is collected in all kinds of verbal, written and electronic media, by technical and other methods, in various ways such as call center, website, mobile application and/or social media accounts that you provide access to our Company, and processed by our Company or data processors assigned by the Company.
Rights of Personal Data Owners Pursuant to the Law on Protection of Personal Data
Our company informs you of your rights as a Personal Data Owner in accordance with Article 10 of the Law on the Protection of Personal Data; It provides guidance on how to exercise these rights and carries out the necessary internal functioning, administrative and technical arrangements for all these. Our company, pursuant to Article 11 of the Law, to the persons whose Personal Data are received; To learn whether Personal Data is processed, to request information if Personal Data has been processed, to learn the purpose of processing Personal Data and whether they are used in accordance with its purpose, to know the third parties in the country or abroad to whom Personal Data are transferred, to request correction of Personal Data in case of incomplete or incorrect processing Requesting the deletion or destruction of Personal Data within the framework of the conditions stipulated in Article 7 of the Law on the Protection of Personal Data, Requesting that the transactions made pursuant to subparagraphs (d) and (e) of Article 11 of the Personal Data Protection Law be notified to the third parties to whom the Personal Data are transferred, It states that they have the right to object to the emergence of a result against the person by analyzing them through systems, and to demand the compensation of the damage in case of loss due to the illegal processing of Personal Data.
